Franklin6209

Level 2

Hi Queen, Thanks for asking. No, the problem on my iPad game has not gotten better. I fear it is permanent. Even worse, I just noticed that the Farm Heroes game on my iPhone has the same problem, even though it is not “synched” with my iPad game (they are on different levels, etc). Maybe it makes sense because years ago…

Hi. Thanks for getting back to me. When I open the game, everything works fine. As soon as I watch an ad, two things happen. The sound effects go silent and if I happen to turn on the music at that point, it becomes impossible to turn it off. I cannot turn the sound effects back on Sometimes I like having the music on,…

OK. It looks like user 12991824397. iPad is using 15.3.1 and it looks like game version 5.76.1. Thank you.

Thank you. Where is the Game ID number?

Thanks to you folks for the responses. I have an iPad Air 2, but I’m not sure of the game version although it says 5.69.3. I have several other King games and they all work fine. Again, I start a game and all sounds and controls work fine. But after I watch ANY ad, the game sound effects go silent and if I happen to turn…