Hi Jim, have you collected it every day? As the game head office is in a different country, sometimes it helps to collect it as soon as possible to refreshing time. Please note I am not trying to brush you off, I am only a player and its my observation. But like you I have noticed it happens too. Likely for the above…
Hi Slayer, thanks for taking the time to help. Yes I did collect each day, but have also left 3/4 days and collected all of them at once, except the last few/ highest awards it will not allow it then. I do find it annoying that no one from King.com actually tries/offers help to anyone, at least I have not seen it.