KateM1 Level 2

Thanks @Jim_Coltman. I put in my dob manually and it is now working!

Hi @encantes, I am playing on Facebook and the screenshot you showed was the screen I have everytime I try to go on Farm Heroes Saga. I can't read the privacy policy either - perhaps that is due to the date of birth bit not working. I haven't yet heard back from customer support. Should I delete the game and re-install it…

How do I submit a ticket? My game is still not working - same problem as before. @Jim_Coltman any luck yet?

I have clicked on the green link to customer support and filled in the form. Thank you for your help encantes, and I am glad I am not the only one that has problems with the game.