Kevin_

Game Expert

Hi @suvime86 and welcome to the Community! Do you mean that you have made a purchase and have not received it? If so we will be happy to try to help but could you please Contact Support directly so that we can best further guide you. Have a sweet day!

Hi @Shaggy21, I understand that your are trying to update the email address from your account in order to switch of device. Please check this article that we have prepared for you in order to help complete this change: How do I change my King account password or email address?

Hi @Jessypame1309 welcome to the Community! I am sorry to hear that you are having trouble with level 6567. I have found this video from our amazing Lynette here from the Community that might help you with this difficult level: https://www.youtube.com/watch?v=sAJFqSVY4tY&list=PLt5tTqY-UgVRX8_qahvwCVqKkwzaXSlqd&index=15…

Hi @wilson52, I am sorry to hear that you are having trouble with level 8392. I've taken a look at your account, and it seems that you have since passed that level as you are now at 8395. I am sure it was not easy to overcome so congratulations! 

Hi @Dorothy_Stafford and welcome to the Community! I am sorry to hear that you are having trouble with level 4947. However I've taken a look at your account, and it seems that you have since passed that level. I am sure it was not easy to overcome so congratulations! 

Hi @TracyG1981, I am sorry to hear that you no longer have access to this game feature. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different challenges instead which is why you are no longer seeing the feature at the…

Hi @1943poney and welcome to the Community! I am sorry to hear that you are unable to play. Can you please let me know what is exactly preventing you from doing so?

Hi @Rahul_Saha and welcome to the Community! For career opportunities you can check our website https://careers.king.com/us/en Have a sweet day!

Hi @Abbadoday and welcome to the Community. I am sorry to hear that you are unable to locate your app shortcut icon in your desktop. I have located this article from Windows that might help you locate the missing icon:…

https://community.king.com/en/candy-crush-soda-saga/discussion/497778/has-anyone-seen-this-when-trying-to-open-your-game Hi @_Elsa_ , I am sorry to hear that you are having this trouble with the pop up only on this device particularly and since you have already followed several steps, could you please Contact…