Kevin_

Game Expert

Hi @Nanniex3, I am sorry to hear that you are unable to locate the teams icon. Please note that some events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss. Normally, it helps come back after you do one…

Hi @Makele and welcome to the Community! I am sorry to hear that you are having trouble with smshing this white block. It looks you are referring to the multi-layered frosting. Please note that you only have to make matches next to it which may require several ones to clear them. However be aware that there is also a…

Hi @YawarShah, I am sorry to hear that you are having trouble with getting lives. I have checked your account and I can see that some lives have been received and accepted from friends. I understand it might feel you are only getting request, as not all friends might answer your replies and I get it, it can be frustrating…

Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and…

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3292054#Comment_3292054 Have you tried resetting your password? If you played saved undere a King account, you could reset directly from this link: https://www.king.com/forgotPassword If instead you played saved under Facebook you will need to follow…

Hi @eppy, I am sorry to hear about the trouble with the All-Star challenge after you were able to see the countdown. If I understood correctly, you were never able to start your participation right(collecting candies and these getting added to the score) and also you do not see the event listed in the "Events" tab? We can…

Hi @spook1952 , I am sorry to hear that you are having trouble with level 3319. I can understand it may seem difficult so my best advice is to make sure to clear the longest combinations as possible and focus on reaching the boosters that have been placed in this level as they will come in handy to beat it with the given…

https://community.king.com/en/candy-crush-soda-saga/discussion/491183/king-games-survey Hi @EShirley, I am sorry to hear that you have been getting this in an unknown language. To confirm this seems to be Finnish. However please note that this is not a survery but instead it takes you to King's Privacy Policy website,…

Hi @Mformarrow, I am sorry to hear that you are unable to move past 10th day. It looks you might be referring to you daily login, could you please let me know what occurs after reaching the 10th day?

https://community.king.com/en/candy-crush-soda-saga/discussion/491205/rocket-rush-is-not-counting-my-striped-candies Hi @Nick-3 , I am sorry to hear that your stripped candies are not added to your score. Please keep in mind that you must win the level in order for them to be counted. In case the issue persits e usually…