It’s a waste of time complaining especially to player support they reply as if talking to a 2 year old and just rattle on about the passion their developers have for the game, it’s like trying to get a straight answer from a politician. In all honesty I don’t think any of them have a clue what’s going on so you just get…
They have taken it away from many players to allow others the opportunity to play that have not had it before. No idea how long it will last but it’s a stupid decision to make.
It’s gone for many players to allow those who have not yet played the opportunity to do so. It will not be back for us for the foreseeable and as far as I can tell nothing is being done about it. I have sent countless emails but it’s like trying to get an answer from a Politician. I think it’s time to look for a new game…
Agreed they should tell everyone what is going on and if it’s gone why still have the Arena icon showing, just rubs salt into the wounds! Whoever made the decision has no business acumen they are going to lose a lot of loyal and dedicated players over this. I won’t play the main game as it’s sooooo boring
Did you just sign out and create a new account or sign in with no details, I’m not sure how to do it and as I have almost 500 gold bars am worried in case I lose them!
Yes, you can contact player support or get one directly from iTunes or whoever your App provider is. Player support don’t like parting with money and usually give you extra gold bars instead, but seeing that the RC is not going to be back anytime soon I would go to your App provider and get your actual payment refunded.
Many players myself included have received an email from player support stating that we have been moved into a test group which bans access to the Arena to allow others who have not played before the opportunity to do so. It’s very clear so based on that I cannot see it returning any time soon. It’s not a general email…
I admire your optimism, but it’s gone the email from player support very clearly states that it’s gone to allow others who haven’t yet played the opportunity to do so. Whilst it’s good to remain optimistic as it may well be back I think you also need to be realistic and let players know that this is the real and updated…
The moderators say they are optimistic and to have patience, you will need a lot of optimism and patience because it’s gone for the time being for many players to allow others who haven’t had the opportunity to play it. Can’t see it being back any time soon.
I have also requested to know how my data is being used from this test group as I never consented to being part of a test group and there is nothing in the terms and conditions.
I suggest all those with no access who have boosters they can no longer access all request refunds. The 24 hours play earns you boosters abs as they have closed the Arena to many we also lose boosters we have earned, I don’t see how they can do this. If they had mass refund requests they might do something.
Apparently it’s random, they have moved some players in to what they call “test groups”. I have played since day one and have now been locked out. Their email to me states that something new will appear soon. No idea why the Arena icon is still there when I can no longer access it. Seems a very stupid move to me as all…
from the email I received, if you don’t have it now chances are it’s gone for good, apparently we will see something in its place very soon. Very disappointed with this stupid idea as are most players