MountainMom

Moderator

Comments

  • Hello @YASODA_75 and Welcome to this King Community! Tap 👉HERE👈 to be redirected to a relevant article in our Help Center.
    in my mobile backup Comment by MountainMom September 2025
  • Hello @sonik15 and Welcome to this King Community! Unfortunately, this Community team can’t look into or process purchase-related issues. These are handled by King's Player Support team directly. Several articles are available in our Help Center to guide you through the process based on your specific device and source of…
    in Compra Comment by MountainMom September 2025
  • Hello @manatee52 and Welcome to this King Community! I am sorry to hear that you are experiencing an issue in your game with video ads! We get lots of complaints about faulty ads, especially TEMU adWe have a process for reporting faulty ads to the Player Support team. Tap 👉HERE👈 for instructions on how to report an ad. The…
    in commericals to get boosters Comment by MountainMom September 2025
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3409874#Comment_3409874 Hey @KiwiBird97, did you see the "✨ What’s new this time?" topic on page 1? Perhaps, the pins have reset and you are working on your second set of pins. Or, have I misunderstood your issue. Did you already complete the 2nd pin set and…
    in 📌 Pins are BACK 🙌 Comment by MountainMom September 2025
  • @Fedy, One last question: Have you verified that you are on the latest version of the game on both of your devices?
    in Repeating games Comment by MountainMom September 2025
  • Hello @Fedy. Your experience seems to be unique. Other players have noted that levels within an episode appear to be shuffled, but they have not reported that levels repeat in different episodes. I will share your feedback with management. Perhaps you are in a test group. Can you share your Game ID and the type of devices…
    in Repeating games Comment by MountainMom September 2025
  • Hello @SWROOP and Welcome to this King Community! Video ads are not a permanent feature in King games. You can read more about them by tapping👉HERE👈.
    in 🌍️ Where are you playing from? Let us know and claim your Yeti world map badge! Comment by MountainMom September 2025
  • Hello @leeann79 and Welcome to this King Community! The developers are constantly testing new features in King games. The recent changes to the chocolate box might not be permanent. 🤞
    in Chocolate box changes again? Comment by MountainMom September 2025
  • Hello @Billy001. Thank you for your very detailed and thoughtful message regarding changes in the chocolate box feature in Candy Crush Saga. The development team frequently "tests" new features and seeks feedback from players in test groups. We are eager to see if any or all of these recent changes will be permanent.
    in Complaint: Chocolate Box Gold Rewards Have Been Reduced Too Much Comment by MountainMom September 2025
  • Hello @MarilynRules and Welcome to this King Community! Congratulations on your progress in Candy Crush Saga! Getting to the end of the map us a great accomplishment, so I understand your disappointment in not being able to complete some of the new chocolate box challenges. Fortunately new levels are released every week.…
    in Chocolate box changes again? Comment by MountainMom September 2025
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