MountainMom

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  • Hello @safisurjo and Welcome to our Community! Fish are created by combining 4 candies of the same color to make a 2×2 square. You can find more information about the recent redesign of the jelly fish by tapping 👉 HERE 👈. The hyperlink also includes an opportunity to win a badge for your Community profile.
  • Hello @tornadomummy and @Dave8, I encourage you to visit our Help Center for articles on how to sync your Facebook and King accounts. Tap 👉 HERE 👈 to access one of those articles. You can always access our Help Center by tapping on the Quuck Link at the bottom of the page. Then search for applicable topics.
  • Hello @Arshakyan , @Remano88 , @JamesAvery , and @mezeimaca. In-game video ads occasionally are removed from games for some players on some devices -- these are "tests" being run by the technical team. Players do not know when and if they are in a test group. They also do not know how long it will take for ads to return to…
  • Hello @ayan5 and Welcome to our Community! Please provide more information if you need help.
  • Hello @14248740469 and Welcome to our Community! I am sorry to hear that you have an issue with a purchase. We have articles in our Help Center that address this issue for different devices. Tap 👉 HERE 👈 to be redirected to those articles. You can also access our Help Center by tapping on the Quick Link at the bottom of…
  • Hello @JJP7100 and Welcome to our Community! Congratulations on your progress in Candy Crush Saga! You are obviously a dedicated and skilled player. I understand how frustrating the higher levels can be to pass. However, the game offers many opportunities for players to win boosters -- daily treat machine, booster wheel,…
  • @Carol-38, please reply with your User ID and details about the device on which you have been getting this message from Vanilla. This is indeed odd…and annoying. I have forwarded your issue to our Game Experts to investigate.
  • Great work, @teeweiping! Rachel has helped you qualify for a share of the gold bars to be awarded at the end of the contest.
  • Hello @moetend, Tap HERE (👈 hyperlink) to be redirected to the form to contact Customer Support. Be sure to include your User ID and information about the device on which you play.
  • Hello @Fabianaaaaaa and Welcome to our Community. You can find a Quick Link below to our Help Center. Tap on the link and then search for information regarding Purchases. You can find help for your specific device in the list of articles. If you can't find what you need there, we will need more information from you — the…
    in Compras Comment by MountainMom June 2025