Hi, Thanks to both for the help and explanations.🙏 To help Tech/Dev support finding the issue, I'll try to detail what happened by order of events: During day 14/June/2021 i was able to play until level 4120 and had more than 100 boosters in total; When i opened the game at 15/June/2021 i noticed the game's screen image…
Hi, Sorry that you're in the same position, welcome to the club: https://community.king.com/en/farm-heroes-saga/discussion/341744/missing-boosters-and-levels#latest Don't uninstall your game because that won't fix the problem, i tried it, you'll loose your boosters and other stuff. I contacted support and got no answer…
Hi, A few days are gone and nothing from King Support. More than 100 boosters gone and threw me back 18 levels at the time. The worse part is that the game doesn't let me play levels above 4120 even though i'm at level 4153: All this mess happened after the game update, there should be an option to roll-back to previous…
Hi, I decided to reinstall the game and see if that solved it, it didn't. Cleared all data, uninstalled and install again. The boosters are gone and the mess with the level that i am still persists. What does this shoes? that the problem is in the game... it's a total mess. Got the first automated answer from support,…
Hi, In what level are you? I usually get the beans from the missions on the side menu, i'm always waiting for new levels so i have no option than to replay some previous levels. In some cases it's good to finish the levels in 3 stars if i didn't at first time, and sometimes those extra stars count to other missions too. I…
Hi, Thanks for the help :) . Unfortunately i sent an email days ago and all i received was an automated message referring me to the forum = no help at ll. I just followed your instructions and sent a new request, let's see how it goes. The game is messed up and maybe i should reinstall it but till i have an answer i won't…