Naia Level 2

Agreed. I really dislike the new activities icon and the additional layers you have to go through to check status, progress, or quests. Wish it would go back to how it was before

Happy birthday. Been playing for 9 years! 🎉

@QueenB I have the farm challenges. Here is my feedback. I got the initial message pop up but no challenge. I opened and closed the app three times and then the first challenge came up, win a level on the first try. So I did that. Today I got the pop up that unfortunately I did not win yesterday’s challenge. Why? It was a…

@Kirkcollm77 That’s my fear...that a loss of everything isn’t going to fix the problem. It was less risky in the past when someone would help you restore what you lost but I guess they don’t do that anymore. Hope you can get yours working since you did the reinstall. I’m hoping the next update fixes mine. 

@Rancid Thanks. Offloading the app (iPhone os13.3) retains the data. So the data can be stored away from the app. For now restoring the offloaded app just continues the internet connection problem. Ideally, king would have a fix to restore that saved data to repopulate the deleted and reinstalled app. So no device change.…

I would like to see more support for times when an update causes problems with the game. I did the most recent update and now my game says it cannot connect to the internet. The only solution seems to be to delete the app and reinstall stall but you lose all your earned boosters. In the past, someone at King could help you…

@Sukanta_Biswas Sorry to hear there is no longer a way to help people when it is the game update that has caused a problem that can't be corrected without a hard reboot. So my problem has not been resolved. I guess I can only hope that the next update can correct this problem. And I'm disappointed that losing all my…

@"Crazy Cat Lad" and @Sukanta_Biswas Thank you for helping by moving my post to the right place. When QueenB had me delete and reinstall last time this happened, she asked me to send screen shots of my boosters, beans, and bars and was able to restore them. Can you do this for me?

@QueenMia - Happy New Year to you too. The gold bars are fully restored and then some, thank you! The beans are still wrong on my mobile. I have not checked the desktop. I'm afraid to play anywhere but one device for fear of anything going wrong again.

@QueenMia , @MarkHawk - Happy New Year. Just following up to finish the restore of my Farm Heroes from the delete that Queen Mia directed me to do in December. I think much of the history is lost by moving it to this thread but I did that at Queen Mia's direction as well. @MarkHawk, I'm hoping you can help me as @Pummy_Raj…

@Pummy_Raj Happy Holidays. @QueenMia and @MarkHawk - Happy holidays and can you please make my holiday wish come true and restore my Farm Heroes to what it was before I had to take the drastic action of deleting the game and reinstalling in order for the program bug to be resolved? Here is the screen shot with number of…

@Pummy_Raj Thank you so much for tagging a CM for me. @QueenMia has been amazing. @MarkHawk - this is the last correction that needs to be made in a long list of things that went wrong when all my king games developed a problem that was known but couldn't be replicated so I had to delete all the apps and reinstall.…

@QueenMia Thank you so much for your help. If you could restore the beans and gold like you did the first time, that would be so great. Of greater concern is the gold. I accumulated that over years. Please, please. Thank you. 

@QueenMia - Decided to play the chicken coop challenge (couldn't resist after almost 2 months of not playing) and noticed that I didn't have the egg cracker boosters. I had about 165 of them. Are you able to restore those? I don't have a screen shot of that one...

@QueenMia - Saw the boosters are fully restored. Thank you. The green beans and gold are still incorrect. I may be messaging you while you are working on it, so please forgive me if I am. I'm just so-o ready to have my Farm Heroes back. It is my favorite of the King games. 

@QueenMia - I feel like its getting closer! The booster numbers have increased but are still not correct as well as the beans and gold numbers are not back to what they were. Here are the screen shots again.

@QueenMia - just checked the game again. It now has the fun message from you that you have added stuff to my game, but nothing has changed....

@QueenMia - I just logged out and logged back in to the kingdom and it is still showing the incorrect boosters. Major sadness.... Should I be logging in via facebook? Thanks for your help. Again the Kingdom user ID is 5637206195. Really looking forward to having my farm heroes right again....

@QueenMia - Just clicked on your link. My user id under the crown is 5637206195

@QueenMia - Sorry to report that it is not reset to what it was before. It is still showing much, much lower numbers. I guess I have two accounts because one is Facebook and one is Kingdom?.... I think I prefer Kingdom because I can set the profile name versus Facebook which displays my full name.