Pitty_Kitty

Legend

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  • Hello @pattisw and welcome to Soda community! 45 new levels are released on all platforms (Microsoft, mobile devices and Facebook) every Friday 🙂 However Microsoft platform is always 90 levels ahead of mobile devices and Facebook platforms. It's not an error, it's intended. Preview releases are important to further check…
    in Levels,just don't understand why Comment by Pitty_Kitty November 2023
  • If nothing works then I'm afraid the only effective solution is to reinstall Soda app 😔 Unfortunately, uninstalling the app will delete all your boosters (they're saved locally on your device). Reinstalling the app can also delete recent progress you made while being offline due to this problem. If you have a King/…
    in Connection issue Comment by Pitty_Kitty November 2023
  • Thanks for confirming @SRMVVCB If you see "there was a connection error, try again in a bit" , I can suggest you try this trick to see if it works, it helped me 1 out of the 2 times it happened to me force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app…
    in Connection issue Comment by Pitty_Kitty November 2023
  • Hello @julez76 ! ok, thanks for replying. When does the game start crashing? As soon as you launch the app?the moment you open a level? while you're playing a level? while you're watching an ad? If you're able to visit profile settings and "? orange button" then please try to contact King Player Support directly from your…
    in Why does my game keep crashing? Comment by Pitty_Kitty November 2023
  • Hello @Gloriarose and welcome to Soda community! Which device do you use to play Soda? What is the make and model? If you own a Windows pc, does your Window computer have the latest version of Microsoft Visual C++ Redistributable installed? Windows needs the latest version of this component to be able to run Soda app.…
    in Candy Crush Soda Game Comment by Pitty_Kitty November 2023
  • Hello @nynah and welcome to Soda community! I'm sorry to hear about this. Please also contact King Player Support directly from Soda app and report this so the dedicated team can investigate this. How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit…
    in The 5 extra moves for watching an ad is not working. It’s stuck in a loop Comment by Pitty_Kitty November 2023
  • Hello @bobnfran and welcome to Soda community! Soda Studio may change features occasionally to keep the game interesting. Sometimes it's not easy to keep a balance between challenging and fun Thanks for sharing your feedback 🙂
    in Why did you change the bakery? Much more difficult and not as much fun. Comment by Pitty_Kitty November 2023
  • Hello @hotchoco26 and welcome to Soda community! Please follow the instructions below if you'd like to ask for a refund:
    in Lost purchase Comment by Pitty_Kitty November 2023
  • Hello @besbon and welcome to Soda community! We've been informed that timer of daily bonus doesn't reset or start at a specific time every day but 24 hours after the login you made the day before. Soda Studio acknowledges this might be tricky 😕 Please also check troubleshooting steps, they're always helpful check for Soda…
    in Why does it say you miss a day when you actually don’t Comment by Pitty_Kitty November 2023
  • Hello @SRMVVCB @arlene_berman and welcome to Soda community! Thanks for providing many details to help us understand the situation 🙂 what is the make and model of your device? are you able to log out (provided you have an account to save progress) , log back in and pay a few levels? Do you see this red error message "there…
    in Connection issue Comment by Pitty_Kitty November 2023
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