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I have a iPhone with all updates. I have tried everything but my game keeps crashing. I even uninstalled the app and reinstalled. What gives? I tired of this crap!
It always crashes in the middle of a level.
I tried support but it sends me here.
Hello @julez76 !
ok, thanks for replying.
When does the game start crashing? As soon as you launch the app?the moment you open a level? while you're playing a level? while you're watching an ad?
If you're able to visit profile settings and "? orange button" then please try to contact King Player Support directly from your Soda app. By contacting them from the app while you're logged in to your game account they're able to retrieve your player ID and infos to look into it. Add the same details you've provided here. Let me know how it goes. thanks
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- "Technical & Connection Issues"- "Why is my game crashing/freezing?"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form that apply to your situation, explain your problem and send.
I have tried everything to fix it on my end.
Its became very annoying,
and I hate that because I love this game.
I have plenty of storage. 66GB of 128 used
iSO is up to date. Current 15.8 version
Hello @julez76 and welcome to Soda community!
I'm sorry to hear about this.
What is the latest iOS version installed in your device?
Does your iphone have at lease 2 GB of free storage?
In case your device has iOS 11 please click on the link to read this announcement: 🚨 Why can't I play on iOS11 anymore?
Let me know, thanks
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
