QueenB

Community Manager

Comments

  • Hi @Gamble3 Thanks for the report and screenshot. The behaviour you're describing appears to be connected to the new tap/swipe functionality test that for Specials Candies. The board not refilling correctly after the activation is not expected behaviour, and I've shared your report with the team for investigation and they…
    in Level 19310 bug with booster tap Comment by QueenB June 12
  • Hi and welcome to the community @sharonee To do that, you will need to go through the app store where the purchase was made, either Apple or Google Play. Please check your purchase history there and follow the steps to report or dispute the charge. If the payment was made through a different provider, please contact that…
    in 2 times of charges Comment by QueenB June 12
  • Hi @Skyefleur Thanks for reporting this 😃 The behaviour you're describing with Special Candies and boosters is actually related to a new gameplay mechanic that some players may currently see in their game. With this change, certain Specials Candies can be activated directly but tapping on it instead of only through the…
    in Boosters and game board behave bizarrely Comment by QueenB June 12
  • @PummyRaj @kiara_wael @MountainMom @bearwithme 🤗
    in 👑 All Stars 2026 Winner Reveal - The moment has arrived 👑 Comment by QueenB June 12
  • @PummyRaj @bearwithme @MountainMom @kiara_wael The Soccer League badge is ready, let's spread the word ⚽🥳
    in ⚽ Show Your Soccer Leagues Stats & Earn an Exclusive Badge! Comment by QueenB June 11
  • Nice @Congthang2005 😃 Congratulations on winning the Color Bomb League 🏆 Looks like you're off to a flying start in Soccer Leagues. Good luck in the next league 😉
    in ⚽ Soccer Season Kicks Off: Get Ready for Soccer Leagues! Comment by QueenB June 11
  • Hi @Jasam2025 Are you still waiting to get your stats? I know it's a silly question but have you tried closing the game app and trying again?
    in ⚽ Soccer Season Kicks Off: Get Ready for Soccer Leagues! Comment by QueenB June 11
  • Hi @slipknot227 Thanks for sharing your thoughts. This is a feature that is currently being tested, so we are collecting feedback to share with the team. There is also another discussion on the same topic here: Wheel of Fortune bad idea. Feel free to join that conversation as well 🙂
    in Bring Back the Old +5 Moves Comment by QueenB June 11
  • @kiara_wael @MountainMom @PummyRaj @bearwithme
    in 🎵 Turn Up the Sound for Soccer Season ⚽ Comment by QueenB June 11
  • Hi @poohbearq 😊 Thanks for sharing the screenshots and confirming that you're playing on Facebook on PC. We've seen a few reports of Booster Wheel timers showing unusually long countdowns, so I'd like to gather a bit more information and pass this on for review. Could you please share your 👉 Game ID? Thanks also @Carol-38…
    in Games Comment by QueenB June 11
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