QueenB

Hi nekocat 😃 Thank you so much for your heartfelt message! It’s never too late to spread love, and your words truly make this community even sweeter 💖 It’s amazing to see how much joy and connection the community has brought you over the past 18 months. Your kindness, gratitude, and appreciation for others are what make…

Hi kfcmama and welcome to the community 😃 Unfortunately, landscape mode is no longer available in Candy Crush on iPads. The game now only supports portrait mode, so there isn't a way to switch it back. I understand that this might make it more difficult to play, and I appreciate your feedback. If there's anything else we…

Hi farrahwebb2000 and welcome to the community 😃 Sorry to hear you’re having trouble getting Super Color Bombs. Could you clarify whether you mean: They are no longer appearing in levels where they used to? A specific feature or event that gave Super Color Bombs is missing? You're not able to create them in the game?…

Hi Queen987 and welcome to the Community 😊 The option to watch ads for coins is part of a test feature, which means it’s not always available to all players at all times. Sometimes, these features are rotated or temporarily removed while the team works on improvements. I recommend: ✅ Keeping your game updated to the latest…

@johamilton 🎧🎼

Hey everyone 🙂 We’ve seen your feedback on the new Jelly Fish mechanic. Some of you love the new strategy it brings, while others feel it’s not as effective as before. We are sharing all your feedback with the developers. Please continue sharing your thoughts, we're listening!

Hi ritaeaston1951, Welcome to the community! Sorry to hear you're having trouble staying connected to Facebook and seeing your friends in the Weekly Contest. Let's try a few things to fix this: Check Facebook Permissions Go to Facebook Settings > Apps and Websites Find Candy Crush Saga and make sure it's still connected…

Hi sandramorehouse, welcome to the community! Sorry to hear that your survey glitched and disappeared. Could you let us know if the survey was a pop-up in the game or if you received it via email? This will help us understand how it was sent and whether there’s a way to access it again. Let us know, and we’ll do our best…

Hey Insertnicknamehere 👋 Wow, this is an amazing breakdown of the new Jelly Fish behavior 🐟🎯 Thanks for sharing such a detailed analysis and it’s super helpful for players trying to understand how they work in different scenarios. I can see how the change can feel great on some levels (like those without jelly) but tricky…

Hi everyone and thanks for reaching out. Certain features and events, such as receiving gold bars or additional ads for rewards, are not always available for all players at the same time. These features get shuffled periodically so that different groups of players can experience various events and features. This means that…