This could be a mistake that King did. I haven't played it, but I've seen videos of the level and i've went on the candy crush wiki and i think it said the level is hell.
Hmm...this must be a rare glitch, becuase I've once been stuck on level 266 and I managed to pass it without it crashing or freezing. But, there might be a point...did you use a laptop that was definitely not made for gaming? I think one of my friends might've had that issue.
I've had the same thing except it was in level 236, I think level 236 froze because too many mystery candies set off. If you're still in Crunchy Castle or whatever it's called, then this comment may contain spoilers.
The mobile updates between 1 or 2 weeks after Facebook gets updated, so you would have to play on Facebook or King.com on a PC if you want to have new levels to complete. If you don't have a Facebook account, then you'll have to wait until the mobile has the new levels. But, wait, you lost your 24 hours of free play? Did…