Sharla_J_Brown

Level 2

I disagree with the comments above. It's true, King does need to make money in order to keep the games viable and available but at the same time, the issue is a moral one. Rigging a game is highly immoral regardless of your reasons for doing so. Using the logic stated above, should a casino rig all their games because they…

Hi Sharla, thank you for writing us here at King Care. This family member needs to sign out of her Facebook account and then please clear the history on your iPad. Then please shut down the device, wait 10 seconds and then open it again. Open up the game and log into your account. Please let me know if it takes you back…

Hi Sharla, I am going to elevate this to a King Admin who might be able to look into your account. Please request help from Admin. I think king closed this case with no resolution. Thank you.

Can you clear your Safari cache? Often the game remembers previous data on iphones and ipads. Make sure you are logged out the game, clear safari, close the game. Restart your device. Also one of our moderators posted this if that doesn't work. Please try the following steps in order to connect to your FB profile: 1) Start…

Hi Sharla, have you made sure that the one player signed out of their account? I have seen this before and when the other player signs out then you could sign in. Please try that and if that doesn't work then please write back here and I will try to get you more information. Sharla J BrownYes, the other player is signed…

Yes, the other player is signed out of Facebook and Candy Crush Saga. When I sign into Facebook on my IPad2, then try to sign into Candy Crush Saga, my sisters candy crush comes up, and she’s not even signed into Facebook, I am. This is very annoying. I’m not getting any help from King care either. No response. Am I the…