Skyeaussie Newbie

Hi Skyeaussie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark Hello. Thank you for the reply. I have tried to connect to Facebook but it keeps…

I am sorry you are still having problems :( I am going to ask the moderators advice about this as you haven't lost progress as such, but connection. Have you many boosters? Normally we would ask you to reinstall the game, but because boosters are saved on your device so you can play offline, they get wiped when the game is…

That sounds really odd. It might possibly be a server issue, are you connecting through Facebook or the Kingdom and have you got ios11.4 now? Have you checked the store for an update to the game? While you are disconnected if you are not showing with any boosters (as uninstalling loses them) it might be an idea to try…

That sounds really odd. It might possibly be a server issue, are you connecting through Facebook or the Kingdom and have you got ios11.4 now? Have you checked the store for an update to the game? While you are disconnected if you are not showing with any boosters (as uninstalling loses them) it might be an idea to try…

Hi Skyeaussie, it sounds like you have been disconnected from your usual log in, either Facebook or the Kingdom, have a look at this link and if it doesn't help, there is a contact point at the bottom, just make sure you select gameplay/progress, lost progress. I realise your levels may be correct but the rest isn't so I…