Hi kingmae- I am sorry that you are also experiencing some freezing problems, what model of device are you playing on? iPad mini all up to date & iPhone 5s all up to date...
Hi Janice- Welcome to King Care. I am sorry that you are experiencing a problem with your games crashing, I can understand this must be frustrating? What type of device are you playing on? Here are some threads that may come in handy for you :-) https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios…
I have this same issue, have tried all the fixes, etc. and yet it continues. How many more people have to have this problem, lose $ and time before King decides it is their apps/programming that may need to be looked at. I am seeing this issues posted all over the net. I am about to stop playing your games altogether if…