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everytime i click on the level to play the game close it. My ipad is with ios 9.something and when i satr to play never happend this situation, this star a few months ago and i wrote to the help page and never give a solution. They have a really bad customer service. i really love this game and want to continúe playing.
Hi Teffi!
Which version of the iPad do you have?
If you are using an older device then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Some of the older phones and tablets can't run the game so this might be your issue.
It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.
Cheers :-)