Lost connection to my profile

Zelda-6

I went on Facebook on my PC today. My progress on levels is no longer there. It showed my coins & level number, but the levels in the game ended at 295

Returning to my Android phone, I cannot log back into my mobile game.

When I enter an updated password it says : "no internet connection"

When I try with Facebook. It says an unknown error occurred

Help!!!! I am LOST without my game.

Game ID 531684167020476

Also coins were not awarded. This morning I had more th a 5000 coins. Now it says 4995. Serious problems!!

PS I DO have internet as I am posting this... 

I've tried logging out from Facebook but it says "no internet connection "!!!

Tony_Mc

Hi Zelda,

Thank you for sharing this here on King Care.

Please try the steps indicated here https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android first. I hope it was just a temporary thing, if not, please let me know ;-)

Kindest regards,

Tony - King Care Team