Game freezes while loading, is it ever going to be fixed??

Question

You can see the map, you can send lives, you hit play, it sits there loading and loading and if you let it , it will still be loading in an hour or more. This is on a pc.

Jelly_Jenny · Answer

Hi!

Are the levels not loading? This is something that's been reported to the game team but we do not have timelines for the investigation.

In the meantime make sure you have given these steps a try including changing browsers and clearing the cache: https://goo.gl/owWBy

If you've done all of these steps, we thank you for your patience and ask you to check in on your game from time to time to see improvements made in the game.

If you have a mobile device that you're using to play too, that shouldn't have these issues.

Thank you.

Jelly Jenny