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Super saga will not load on PC-- yes- I have completed all the steps on your video-- did not solve

Marc_Handwerg
Marc_Handwerg Posts: 1

Level 1

Farm Heroes Super saga will not load on PC-- yes- I have completed all the steps on your video-- did not solve the problem.  Also on my mobile-- when I try to access my "messages" app closes.  please, please solve this problem 

Answers

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889

    Hi Marc, 

    Are the levels not loading in Facebook? This is something that's been reported to the game team but we do not have timelines for the investigation.

    In the meantime make sure you have given these steps a try including changing browsers and clearing the cache: https://goo.gl/owWBy

    If you've done all of these steps, we thank you for your patience and ask you to check in on your game from time to time to see improvements made in the game.

    If you have a mobile device that you're using to play too, that shouldn't have these issues. To sort out the inbox issue, please try out these steps: https://goo.gl/CzvzrJ

    Kind regards, 

    Jelly Jenny

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