My rewards are not working i have tried reloading it still will not work?

Sam_White-2

The rewards will not work in super farm heroes the botton won't show up at all

Lady_Choo

Hi, I am so sorry for the delay in your response. 

Are you still needing help?

Sam_White-2

Yes I am

Lady_Choo

Sorry you are still having issues Sam. 

Firstly, have you tried the troubleshooting here?

Sam_White-2

Yes and nothing seems to work the botton won't even show up and it keeps telling me I have to beat level11 in order to recive rewards

Lady_Choo

And I am sorry for asking a really stupid question, you have beaten level 11?

What event is it you haven't been given the rewards for?

Sam_White-2

Yes I beat 11 and I haven't been able to access rewards sense I loaded the game on my new device the botton doesn't even come up. 

Lady_Choo

Thank you for your responses, I have passed this on. 

It will likely be Monday though as our moderator doesn't work weekends

Sam_White-2

OK thanks