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Reload Game on new phone
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Hi Cturn004 thank you for posting on King care.
Were you connected to either the Kingdom or Facebook? I have a link that helps with new devices..
https://care.king.com/en/blog/article/moving-game-progress-to-a-new-device
If not, come back and let me know and I will pass our post over to one of our moderators and she can look into it for you
