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Support — Get help here
I'm at a roadblock and even though my friends are sending me tickets to pass the roadblock, I'm not receiving them for the third day in a row. I've been working at this game for years and I'm not happy.
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Good evening and thank you for posting on King care.
Have a look at this link as regards friends lists and facebook connections, hopefully its something as simple as giving permission again.
https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists
Are you playing on a computer through facebook or on a mobile device?