Nut is stuck in the upper right corner on level 1257

Marina-9Marina-9 Posts: 13 ✭✭
edited December 2018 in Support
le niveau 1257 sur téléphone ou tablette est impossible, il faut 4 noisettes et si 3 apparaissent au milieu, l'autre est coincée en haut à droite ou à gauche et il est techniquement impossible de la décaler
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Answers

  • Marina-9Marina-9 Posts: 13 ✭✭
    I think there is a mistake at the 1257 on the phone for farm heroes super saga , the nut is stuck in the upper right and it is technically not possible to shift
  • JustPlayingJustPlaying Posts: 3,056 Superstar
    Hi @Marina-9 Welcome to the Community

    In order for everyone to be understood and understand others, the Community language is English only (as per our House Rules).

    I am sorry you are having an issue with Level 1257. Unfortunately I am not high enough to test and am not sure what the issue is.  I will try to find out from someone who can see.  Could you post a screenshot?

    Thanks in advance
  • Marina-9Marina-9 Posts: 13 ✭✭
    sorry, I'll try to explain in English .
    I think there is a mistake at the 1257 on the phone, the nut is stuck in the upper right and it is technically not possible to shift
    There is no wind .thank you very much 



  • SystemSystem Posts: 45 Community Manager
    This discussion was created from comments split from: Tutorial Videos Feedback, here!.
  • darknoxx06darknoxx06 Posts: 2
    Hello.I have the same problem in this level.It is not possible to continue.please correct that. thanks
  • Marina-9Marina-9 Posts: 13 ✭✭
    darknoxx is it ok for you? for me the problem is still here :(
  • darknoxx06darknoxx06 Posts: 2
    Yes. The problem is finally solved for me. The acorns are down the level now. Thanks
  • MarkHawkMarkHawk Posts: 3,716 Community Manager
    Hi Marina,

    I'm a bit surprised you already have levels up to 1257. On my version I only have 1209.
    Are you playing on Android or iOS?

    Please post a screenshot of the issue and I'll look into it.


  • Henry_Hm_ChanHenry_Hm_Chan Posts: 84 ✭✭
    When playing Farm Heroes Super Level 1257 on Facebook, nuts stuck at the corners and cannot complete game. This is a bug
  • Henry_Hm_ChanHenry_Hm_Chan Posts: 84 ✭✭
    @darknoxx06, I encounter exactly this problem at level 1257 on Facebook, and it is not yet solved. Is the problem solved for you by game update or you find a way to bypass the problem?
  • MarkHawkMarkHawk Posts: 3,716 Community Manager
    Hi guys,

    I've merged your threads into this main thread related to the stuck nut.
    Thanks for telling! I'll get the guys in the game studio to look into the issue.
  • Marina-9Marina-9 Posts: 13 ✭✭
    The problem is finally solved for me on the phone .. thank you 
  • MarkHawkMarkHawk Posts: 3,716 Community Manager
    Marina-9 said:
    The problem is finally solved for me on the phone .. thank you 
    Thanks Marina,
    Current workaround would be playing the level on mobile instead of Facebook.
  • Henry_Hm_ChanHenry_Hm_Chan Posts: 84 ✭✭
    Nice that you are recognizing the problem and resolving it. When would the workaround be on Facebook?
  • Henry_Hm_ChanHenry_Hm_Chan Posts: 84 ✭✭
    Hi Mark,

    As a temporary fix for the game on Facebook, can I suggest the development team to just add a nut in the centre (there are already 3 nuts there) so that the level can be bypassed even with the 2 corner nuts stuck? Seems to me the cleanest temporary solution. Thank you...
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