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Level 2499 butterflies won’t open. My message below screenshots

krystlerose
krystlerose Posts: 94 Level 3
edited May 2021 in Support

Have to collect 8 butterflies but 1 and sometimes 2 on left of game will not open at all even when I use the hand to open/pickup…which works on all other butterflies, all other butterflies open. My iPhone 7 is updated to 14.5.1 the game app is updated. 3 Screenshots included (hard to do since have to play and take pictures at same time, game moves fast ). Can’t get through game without these two butterflies.

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