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Country Show not working on Kindle
King_admin
Posts: 3,795 
in Support
This discussion was created from comments split from: (ENDED) π§€π§Ί What is your Favorite Booster π§Ίπ§€.
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Hi @PummyRaj. Thank you for a fun contest. Sadly, my game is giving me all sorts of problems at present and I uninstalled it. I reinstalled it today and started all over again. However, as soon as I get to the County Show, my Kindle shows this and doesn't change, however many levels I pass (it was showing on Level 103 when I first uninstalled it).
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Hello dear Cass @CassDπ€
I am so sorry to hear that you are having issue with your gameπ
I need these details pleaseπ
- Can you please check the software version of your Kindle, and the game App version and post them here?
- Does your map show that you are at level 103 or some other level?
- When you played before (before deleting the App), did you save the game with either Facebook OR Kingdom account?
- You said you have started all over again! After you reinstalled, did the game not take you to your original level when you logged in to the game?
Please let me know these details and we will discuss moreπ»
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Thank you @PummyRaj. Here is the information requested:
Fire OS 7.3.2.7 and app 1.2.2
I can't get back to my previous game level. I receive the message that I must create a King account or log in through FB (which I don't have). If I try to.input my existing details to register, it says the email is already in use.
I did save my progress to my King account before uninstalling the game.
This is what I see at present:
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Hi Cassπ€
The CM heard back from the Studio. Looks like the game is not supported on Amazon anymore!! That is the reason the App version on your Kindle is not being updated.
You might have noticed that on your Android, the current App version is 1.86. That was the reason your game is not letting you move forward.
Do you need any help with getting your level progress back? Please let me knowπ
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I understand, Cass! I will inform the CM, so that she can give a heads-up to the Studio to change itποΈ
You have your rewards waiting in "What is your Favorite Booster" contest. Please give me your ID number to receive your goodiesποΈ
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Thank you for your help, dear Pummy. I'll uninstall the game from my Kindle, but I'm concerned that it might cause problems if I sign into the game on my Android. I am already making progress with the County Show and defeating Rancid (which I also lost on my Kindle).
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Oh! I understand CassποΈLet's wait until you finish this Country Show.
Once you decide to save the game, take a screenshot of your game map & boosters. Just in case, if any problem occurs, we can take CM's helpπ
Your rewards will await for youπ€
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