Farm Heros super sage wont open on my ipad i have been playing for ages with no problem ??

jay1911

wont open on my ipad i have been playing for ages with no problem ??

Terri_1

Did you try to restart your ipad

jay1911

Yes i have and removed the app and then reinstalled and it still wont work , thank you

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2742533#Comment_2742533

Hello @jay1911🤗 Hearty Welcome to our lovely Super Farm Community!

I am sorry to hear that your game is not working!!

When did this issue start? What is happening when you try to open the App?

Can you please check in your App store and see what version you have right now?

Hope to talk to you soon. Have a great rest of the day🌻

jay1911

about a week ago, when i click on the icon king screen comes up for a brief second and then just goes off ?? Thank you

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2745400#Comment_2745400

Thank you for replying back, Jay @jay1911!

Can you please tell me the version of the game App you have right now;

And also the version of your iOS Software?

Thank you🌻

peachyk321

Same issue - added versions below. about a week ago, when i click on the icon king screen comes up for a brief second and then just goes off ?? Thank yoU

Can you please tell me the version of the game App you have right now; 1.90.3.0

And also the version of your iOS Software? 12.5.7

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2754109#Comment_2754109

Thanks a lot for providing all the details I need.

I have reported the issue to our Super Farm Community In-charge. If they need any other details, I will get back to you!

If not, I will get back to you once I have any update👍️

jay1911

Yes the app is up to date and the software is up to date

Thank you for your help

PummyRaj

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2756543#Comment_2756543

Thank you Jay @jay1911🙂

I will get back to you on late Monday with any update I could receive from our Super Farm Community In-charge. They are off for the weekend🌻