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I was sent an email last week saying I would get 50 gold bars for trying it.

I tried to download the game and it keeps giving me an error message and crashing Mozilla 48. Can't get in to try the game or see if I got the promised bars. Can you help me?

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I thought the offer was for installing the mobile version of the game, not playing the Facebook version? Did the email say this or was it for the Facebook version.

If so then try the steps here to stop the crashing issue and then try to install it:

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

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I thought the offer was for installing the mobile version of the game, not playing the Facebook version? Did the email say this or was it for the Facebook version.

If so then try the steps here to stop the crashing issue and then try to install it:

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…