My wife just made a purchase in Paradise Bay--the availability, at least at the price she paid, is very limited, and is liable to be expired by the time anyone sees this. The credit card transaction shows as having taken place. Why has she not received the items she purchased? (BTW, I can't even specify Paradise Bay as the game in question below. Why on earth is that happening? I'm specifying a random game just so this message can get to you.)