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Game isn’t updating
Beachgirl0502
Posts: 38
Level 3
in Support
After 3 updates I do not have new levels. I am currently at 4405. I have been told there are more levels but there’s no way to access them.
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Answers
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Hello @Beachgirl0502 !
That's weird- let's see what we can find out. Can you give us the make and model of your device, please? And the game version you're on?
Thanks!
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Thanks! My most recent update was 1.73.01 I play on an iPhone 13 pro max. But I’m also having the same issue on my iPad mini. I miss playing! I even deleted and reinstalled the app to see if it would help
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Any update on this? Can’t wait to play!
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Still hoping to get some help. I am at level 4405. I’ve had several updates. No levels update on my iPhone or iPad. My software is up to date. I have deleted and reinstalled the game. The last update version was 1.73.1.0 and still nothing. Love the game and it’s really frustrating.
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Posting again trying to get help. Game won’t update past level 4405. Last update was 1.73.01. I play on iPhone. Same issue on my iPad. I deleted and reinstalled. Logged out and back in. Nothing works. Can someone please help me?
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Hello @Beachgirl0502 !
I'm sorry for the delay, we missed your first question. 😔
I'll ask about this right away. Which iPhone/iPad versions do you have?
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Hi again. You had kindly reached out about this before. I have an iPhone 13 max with all updated software and an iPad mini.
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Hello @Beachgirl0502 - I remember now, sorry! 🙏
I have asked the team about this- there's an issue and they're working on a fix. However, there might be a workaround.
Can you please try this out on one of your devices?
1.- Delete and reinstall the game
2.- When you open the game, please wait 5-10 minutes before you connect it to your account
3.- See if the new levels are available then 😊
I hope it works! Please let me know if it does 😉
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@Lola_Pop I did exactly as you said It didn’t work!
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@Lola_Pop any news? Just got the next update and still No need levels!
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