Lost progress

Karinatmbw · November 2016

Logged into game through Facebook instead of King account and lost all my progress from level 85 back to level 1. Please can you let me know how to rectify this?

Thanks

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MarkHawk · November 2016

Hi Karinatmbw,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Andrea_Fox · March 2017

I am having the same issue. I was beyond level 180 and ow back to level 1 again.

MarkHawk · March 2017

Hi Andrea,

I have also send you a message in order to solve the issue.

Kind regards,

- Mark, Team King Care

Lost progress

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