Why does farm heroes show no internet connection when my device is connected to the internet?

Question

When I go to open the game the internet connection red circle (lower right hand corner) is crossed out and when I try to log in the no internet connection message is displayed, even tho my device is showing as clearly connected to the internet?

Wunderbaum · Accepted Answer

Hi Caroline!

Which device are you playing the game from?

These two threads might help you out:

Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Cheers