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Hi mbteech,
If you're getting this error message, give these steps a try: https://goo.gl/owWByB
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Kind regards,
Jelly Jenny
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…