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My rewards are not working i have tried reloading it still will not work?

Sam_White-2
Sam_White-2 Posts: 5

Level 1
in Support

The rewards will not work in super farm heroes the botton won't show up at all

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi, I am so sorry for the delay in your response. 

    Are you still needing help?

  • Sam_White-2
    Sam_White-2 Posts: 5

    Level 1

    Yes I am

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Sorry you are still having issues Sam. 

    Firstly, have you tried the troubleshooting here?

  • Sam_White-2
    Sam_White-2 Posts: 5

    Level 1

    Yes and nothing seems to work the botton won't even show up and it keeps telling me I have to beat level11 in order to recive rewards

  • Lady_Choo
    Lady_Choo Posts: 26,144

    And I am sorry for asking a really stupid question, you have beaten level 11?

    What event is it you haven't been given the rewards for?

  • Sam_White-2
    Sam_White-2 Posts: 5

    Level 1

    Yes I beat 11 and I haven't been able to access rewards sense I loaded the game on my new device the botton doesn't even come up. 

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Thank you for your responses, I have passed this on. 

    It will likely be Monday though as our moderator doesn't work weekends :)

  • Sam_White-2
    Sam_White-2 Posts: 5

    Level 1

    OK thanks

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