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Coins are no longer adding after time is finished
Best Answer
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Hi Maree,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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Answers
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Hi Maree. thank you for posting on King care.
Can I ask if this is at the end of a normal level or any special events?
Could you try this troubleshooting for me please
https://care.king.com/en/blog/article/is-your-game-crashing-on-an-android-device
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It is when the country show time finishes. Comes up with the coins i have won but does not add to my total. The game has not been crashing at all, just the winnings not going on. Have been stuck on 1095 coibs for a couple of weeks
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Sometimes doing troubleshooting helps with that, I will pass it over to one of the team but they will ask you to do that anyway just to rule it out
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Hi Maree,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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Mark. Coins are again not adding into my account when I play! Worked for a couple of Country shows but now no longer-had 150 coins this morning and they did not add on both on my home computer and android device. I have updated, reinstalled on both machines. Any ideas?Hi Maree,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
0
