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Answers

  • mel21
    mel21 Posts: 198

    Ok thanks

  • mel21
    mel21 Posts: 198

    Very disappointed that you did not contact me as you said you would on tuesday. I am still waiting for your

    reply. I first reported this problem to you last friday morning when I sent you a screenshot and I am still waiting for the problem to be sorted. This tells me a lot about Kings customer support. Hope to hear from you soon. Thanks

  • mel21
    mel21 Posts: 198
    edited May 2023

    still waiting for this to be resolved. First reported last friday morning 28/04

  • PummyRaj
    PummyRaj Posts: 43,886

    Hi Mel๐Ÿค—

    I am sorry I couldn't reply till now. I wasn't in the Community yesterday, as we went to my daughter's graduation๐ŸŽ“๏ธ

    I have escalated the issue to our Super Farm game In-charge on Tuesday after they came back from their long weekend! The game Studio did not get back to her yet!! Because of that, I do not have any answer yet.

    Please bear with me till we hear back from the Studio. Because, like I said before, this issue can only be resolved by the game team, and not any players (because, it is not possible to tilt the game on Chrome Book, but on mobile devices, we can).

    Thank you for understanding๐Ÿ™ Have a Super Farmtastic rest of the day๐ŸŒป๐ŸŒป

  • PummyRaj
    PummyRaj Posts: 43,886
    edited May 2023

    Hi Mel @mel21๐Ÿค—

    I am closing this thread now. Let's continue discussing HERE please

  • mel21
    mel21 Posts: 198

    Ok thanks for letting me know. Contact me when you know more. Thanks

  • PummyRaj
    PummyRaj Posts: 43,886
    edited May 2023

    Hi Mel ๐Ÿค— Happy Monday๐ŸŒž

    The game team is still looking and trying to fix the issue. I will come back and let you know as soon as I have any news๐Ÿ’œ

    Please bear with me๐Ÿ™๐Ÿผ

  • mel21
    mel21 Posts: 198

    Ok thanks for letting me know.

  • mel21
    mel21 Posts: 198

    Hiya Just wondering are they going to fix the issue I have on level 446. Can you let me know please as this issue have taken them over a fortnight already and still nothing resolved, Thanks Hope to hear from you soon

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