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Level 1
I've done all the suggestions you recommend. With so many people having the same issue, there has to be something wrong with game. Yet no one from King.com let the people, who support you, AT the LEAST know you're working on it.
I haven't seen any other posts about this.
I know that the game runs on HTML so try the steps here. Its for a different game but it also runs on HTML so they should work:
https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
Well I did some research and clearing cookies/cache on Firefox worked. Havn't tried Chrome yet since my lives were used up trying to load game.
Game loads but when you try to go into a level it hangs on loading screen. First happened on Chrome browser. then today Firefox.I haven't seen any other posts about this.
I know that the game runs on HTML so try the steps here. Its for a different game but it also runs on HTML so they should work:
https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
It also works for Chrome. But, remember to close the browser after clearing the cache & open a new one.Well I did some research and clearing cookies/cache on Firefox worked. Havn't tried Chrome yet since my lives were used up trying to load game.