Farm Heroes Super Saga

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Farm Heroes Super Saga

Discussions
Latest news about Farm Heroes Super Saga
Support
Get help & check the FAQs

Game progress not synchronized

Hi, my mobile phone reached level 517, but desktop still at 476 , tried to reinstall the game many times and still the same, progress not synchronized. Could you please help me ? Thanks.

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Hi Gold Surfer!
I think you might have a problem with the connection from the game on your mobile to Facebook.
Try the medicine on this thread:
Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Cheers :-)

Hi Combo, it has not worked. I desinstalled everything, cleared memory, cookies, etc. It's worse than it ever was. I lost my progression and all my bonus. I have been downgraded from level 513 to 476 one on both sides (desktop/facebook and mobile phone). Shame!! I give up...

Hi Gold Surfer!

I think you might have a problem with the connection from the game on your mobile to Facebook.

Try the medicine on this thread:

Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Cheers :-)

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Accepted answers

All comments

Hi Gold Surfer!

I think you might have a problem with the connection from the game on your mobile to Facebook.

Try the medicine on this thread:

Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Cheers :-)

Hi Gold Surfer!
I think you might have a problem with the connection from the game on your mobile to Facebook.
Try the medicine on this thread:
Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Cheers :-)

Hi Combo, it has not worked. I desinstalled everything, cleared memory, cookies, etc. It's worse than it ever was. I lost my progression and all my bonus. I have been downgraded from level 513 to 476 one on both sides (desktop/facebook and mobile phone). Shame!! I give up...

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🚨 Internet connection error
Hi Super Farmers! We want to let you know that the Studio team is aware of this issue and working hard to get everything back to normal. The error looks like this: We’re extremely sorry for the inconvenience this has caused. We fully understand your frustration and disappointment, and we’re very grateful for all your…

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🚨 Internet connection error
Hi Super Farmers! We want to let you know that the Studio team is aware of this issue and working hard to get everything back to normal. The error looks like this: We’re extremely sorry for the inconvenience this has caused. We fully understand your frustration and disappointment, and we’re very grateful for all your…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…