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No Reward after completing quest in Farm Heroes Super Saga?

1356717

Answers

  • hannahbell86
    hannahbell86 Posts: 4

    Level 1

    edited March 2019
    My point is that the email doesn’t say that you have to respond to the email. It only says to try the community support. How was I supposed to know that I needed to reply to the email? I will do that now, but the email should say that. Btw, I don’t appreciate your snarky reply. That’s not how a professional should speak to a customer.
  • firebombmarkus
    firebombmarkus Posts: 13,110
    edited March 2019
    @hannahbell86 I understand. That's why we are here to direct you the right way. I am sorry if it sounded like that, it was not my intention. I am only a volunteer who is trying to help people around. Have a wonderful weekend 🤗
  • smbanks2000
    smbanks2000 Posts: 2

    Level 1

    I am not getting my coins when the state fair is over.  This has happen 2 times.  Please help!!!
  • MarkHawk
    MarkHawk Posts: 4,061
    Hi there smbanks2000! Welcome to the Farm Heroes Super Saga community :waving:

    I saw another thread about the same issue: https://community.king.com/en/farm-heroes-super-saga/discussion/comment/325592#Comment_325592

    Please have a look there and follow the instructions from firebombmarkus :) 
  • smbanks2000
    smbanks2000 Posts: 2

    Level 1

    Hello.  I've already filled put the form 2 times now.  And the email address is a no reply email address so will it be checked? 
  • Teresa_D
    Teresa_D Posts: 6

    Level 2

    It has been like six or seven weeks and nothing.  It’s like they don’t care anymore or something. Never did get my bonus 250 coins from that time.  Not impressed and thinking maybe I should give up the game if this is what is gonna happen.
  • de410
    de410 Posts: 0

    Newbie

    edited March 2019
    For the new Quests I have completed 3 of them and did not get my rewards
  • truongnt
    truongnt Posts: 1

    Level 1

     For the new Quests I have completed 2 of them and did not get my rewards. When I take the reward the notice: "Connection failed" appear. Yesterday and today has the same problem.
  • _Elsa_
    _Elsa_ Posts: 37,298
    Hi @truongnt, I don't play this game so I am going to tag @MarkHawk who is the community manager here.  Hopefully he can offer you some help.
  • _Elsa_
    _Elsa_ Posts: 37,298
    Hi @de410, I don't play this game so I am going to tag @MarkHawk who is the community manager here.  Hopefully he can offer you some help.

Hey! Would you like to give us your opinion?