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No Reward after completing quest in Farm Heroes Super Saga?

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Hi guys,

    If you're getting the "Connection failed" error then most probably it's the game connection that does not work properly.
    This help page takes you through all the steps:  https://community.king.com/en/farm-heroes-super-saga/discussion/244952/im-having-issues-connecting-my-game-to-facebook
  • Marsha_Cox
    Marsha_Cox Posts: 1

    Level 1
    I have not received 2 rewards. I keep getting connection error.
  • ntpsdmc
    ntpsdmc Posts: 0

    Newbie
    edited March 2019
    Juego a Farm Heroes Super Saga y ahora que hay misiones, he ganado varias y no me los entregan, ni las monedas, ni  nada de lo que gane, sale mal la conexion o dice " OK recibiste tu premio" y no entregan nada. Gracias
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi @ntpsdmc and welcome to our adorable Community 😊 We use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. This thread will be closed now. Thank you for your understanding. Have a wonderful day 🤗
  • ntpsdmc
    ntpsdmc Posts: 0

    Newbie
    I play FARM HEROES SUPER SAGA, and since some weeks ago, there are questo to do. And I made a couple but I didn t receive the prices. No boots, no coins no nothing at alla. Sometime it s says " There is not internet, reset" and sometimes says " Great you received the price" But there are nothing
  • MarkHawk
    MarkHawk Posts: 4,061
    Hi Marsha! Welcome to the Farm Heroes Community :waving:

    Please have a look at this page: https://community.king.com/en/farm-heroes-super-saga/discussion/244952/im-having-issues-connecting-my-game-to-facebook#latest

    It will help you in fixing the connection error  :)
  • BlueSnowdrop
    BlueSnowdrop Posts: 1

    Level 1
    Hi 

    I use a Windows Desktop PC to play Farm Heroes Super but every time i complete a quest and attempt to claim my rewards it fails, advising it can't find an internet connection and to "try again later".  However, i can't try again later because the button to click to Claim disappears and it states "new quests are coming soon".  BTW, I DO have an active internet connection, i've even tried reloading Farm Heroes Super immediately before claiming but still receive the same error.

    Incidentally, I don't use Facebook so please don't just paste the link to reconnect to facebook which i've found in other similar queries because it won't help me.

    thanks very much
  • MarkHawk
    MarkHawk Posts: 4,061
    Hi BlueSnowdrop! Welcome to the Farm Heroes community :waving:

    Just to make sure I understand correctly; are you playing the game on King.com through your browser?
    The game needs to be connected (and in most cases it will be through the FB connection) in order to retrieve quests and rewards.
  • _Elsa_
    _Elsa_ Posts: 37,300
    Hi @ntpsdmc, I do not play this game but I will tag @MarkHawk who is the community manager and perhaps he can help you with this.
  • cruzibb
    cruzibb Posts: 2

    Level 1
    I'm having the same problem but I do play in Facebook gameroom. Try to claim my reward and receive message no internet connection found try again later. Cannot retry due to claim button disappearing.

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