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No Reward after completing quest in Farm Heroes Super Saga?

My Mom completed the quest and the animation shows that she got the reward. However, when she moves to the next level, her reward was not shown and it's zero.
Does anyone has this issue before? We use facebook and log into Farm Heroes Saga on Microsoft edge.

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LadySiamese

Here is my Player ID: 1603224732 and I'm having the same issues as everyone else. No Quest Rewards False "No Internet Connection", I'm playing Farm Heroes on my computer and NOT on my phone or tablet.

Tony_Deutz

Player ID 10154584979497841 No Quest Rewards False "No Internet Connnection" Error. Multiple rewards missed. Playing on FB. Thank you.

Aloha

My ID is Aloha

Playing Farm Heroes Super Saga via King.com on my laptop. I claim my Quest reward. But it never is received or shows ups. Sometimes when I collect my Quest reward, its says, no internet connection. Quest prize never shows up in the next level.

cruzibb

I've been using a laptop to play Farm Heroes Saga in FB gameroom. I have completed a few quests but everytime I try to collect my reward, it states no internet connection or my rewards doesn't show up in the next level.

my ID is 1003364671

crawfordzoo

Player ID 10153540696056367

Same issue: message of no internet connection (false) and when I do get to collect the reward it is not in inventory. I play in FB gameroom and have done what has been suggested to delete the game and reinstall it. I have also played it in my chrome browser (on FB) with same results. Have also cleared the cache and nothing changed.

LadySiamese

When the new quests came up, it says I have no connection..I'm not playing this game on my iPad or cell phone. How can I get these quests? They upgrade a game and don't fix the problem.

bigbearsgirl08

Like many others, I am having an issue with an error that states "no internet connection" when I attempt to collect a reward for quest completion. I play on my laptop using a Chrome browser through Facebook. I do have screenshots that I was asked to provide several days ago through Facebook Messenger. I have done that but never received a response. I have to use my internet connection to use Facebook on my laptop. This really doesn't make much sense. The directions for making sure of my internet connection do not apply to me because I'm not using an app.

dianedodgin

Player ID: 1002825605 Today I missed out on receiving all three of the Quest rewards. The first two still say "no internet connection". I refreshed the game and received the third reward; two Collection Baskets but they don't show up in my inventory.

MarkHawk

Thanks guys,

I'll grab your player ID's and escalate this issue.

Update to follow once I know more.

luzz65

user id 2201534720

same issue "no internet connection" when I try to get the quest rewards.
Furthermore when I try to ask friends for lives it loads the page but it disappears in less than a second

ninamhix

Player ID 1146713331
Having the same issue. This happens when playing on FB and Gameroom.

ntpsdmc

I´m really sad. Love this game, use to buy with real cash boots, but since the last update, the game gives prices.. doesn t work. Sometimes says " Error with internet" and sometimes says " Great you received your price" and there is NOTHING at all. 3 minutes ago I won a price and ???? NOTHING PLUS since last year don t let me send lifes to my neighbours... feel frustrated

Sin título.png

MarkHawk

Thanks @dianedodgin and @jojodav
I'll forward your player ID to the dev team so they can look into the issue.

Anyone else with this issue - please post your player ID here as a comment. Thanks

jojodav

MarkHawk:
I am having the same issue

This is my player ID: 2015999883

ntpsdmc

It s me again ! The game is not working , when I have to get the prices says " the internet is not working" or " you have received the prices" and there ir NOTHING, I am attaching a pic. I love this game but I see you are not supporting as well as other games.. I sorry too much
I will playing coz I said I love it, but I will not buy with real money anymore.

Sin título.png

dianedodgin

MarkHawk:

Here is my Player ID: 1002825605

Thank you,
Diane Dodgin

MarkHawk

Hi guys,

Please post your player ID. This way we can look up your player account and pinpoint where the issue is.

MarkHawk

Hi guys,

Thanks for telling. I have escalated this issue so the guys in the game studio can check up on the issue.
I have merged you all into this thread so I can update you once I know more.

zdamaw

This is the FOURTH time I've got the "no internet" bs - I'm playing on Facebook, on a computer Ethernet wired. This is absurd!

dianedodgin

I am also having the same problem when trying to claim my reward. I receive message no internet connection found try again later. I play on Google browser through my Facebook connection.

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Accepted answers

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BlueSnowdrop

Hi MarkHawk

yes, I play on King.com using Google Chrome. I don't use Facebook at all.

I can open a new Chrome tab, navigate to King.com, launch Farm Heroes Super and then attempt to claim a reward. It fails with can't find internet connection message.

thanks

PummyRaj

Hello @ntpsdmc,

A Warm Welcome to the Farm Heroes Super Section of our friendly King Community, also Thank you for coming back and posting your Question in English

First of all, I would like to know what device you are playing?
Did you log into the game through Facebook or Kingdom account?

Just would like to make sure this is what you are talking about --

When you are playing next time, if you see the message of "no Internet Connection" or any other error message, can you please take a screen shot and post it here?

Do you play any other games on your Mobile device or just the Farm Heroes Super game? If you are playing other games, are you having any issue there?

** TO reply back, please tap on "Type your Comment" box located below. Please let me know if you have any other Questions. Once we know these basic details, we can provide more assistance.

Looking forward to hear from you soon and assist you further

dianedodgin

I am also having the same problem when trying to claim my reward. I receive message no internet connection found try again later. I play on Google browser through my Facebook connection.

zdamaw

This is the FOURTH time I've got the "no internet" bs - I'm playing on Facebook, on a computer Ethernet wired. This is absurd!

MarkHawk

Hi guys,

Thanks for telling. I have escalated this issue so the guys in the game studio can check up on the issue.
I have merged you all into this thread so I can update you once I know more.

MarkHawk

Hi guys,

Please post your player ID. This way we can look up your player account and pinpoint where the issue is.

dianedodgin

MarkHawk:

Here is my Player ID: 1002825605

Thank you,
Diane Dodgin

ntpsdmc

Sin título.png

jojodav

MarkHawk:
I am having the same issue

This is my player ID: 2015999883

MarkHawk

Thanks @dianedodgin and @jojodav
I'll forward your player ID to the dev team so they can look into the issue.

Anyone else with this issue - please post your player ID here as a comment. Thanks

ntpsdmc

Sin título.png

ninamhix

Player ID 1146713331
Having the same issue. This happens when playing on FB and Gameroom.

luzz65

user id 2201534720

same issue "no internet connection" when I try to get the quest rewards.
Furthermore when I try to ask friends for lives it loads the page but it disappears in less than a second

MarkHawk

Thanks guys,

I'll grab your player ID's and escalate this issue.

Update to follow once I know more.

dianedodgin

bigbearsgirl08

LadySiamese

When the new quests came up, it says I have no connection..I'm not playing this game on my iPad or cell phone. How can I get these quests? They upgrade a game and don't fix the problem.

crawfordzoo

cruzibb

my ID is 1003364671

Aloha

My ID is Aloha

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