Cezdiamond

Community Manager

Thanks for passing on @firebombmarkus @TheRealHoneyBee I think the easiest thing to do would be to create a new account with the email address that you wish and then our customer care team can help you to move the progress to this new account. Sadly we cannot handle progress account issues in the community due to data…

Thanks everyone! We will be looking into this :) 

Hey Everyone! This should be fixed now, once you collect the first two cherries you will then see the rest :-) 

Hi everyone! We are seeing that some players now have their games in English instead of their own language, we are looking into this and we hope to have it fixed soon. Thanks! 

Hello everyone! On Facebook this has now been fixed, if you are experiencing the problem still on mobile please bare with us as we investigate this further. Thanks! 

Thanks @Pummy_Raj! 

Thanks @Pummy_Raj and thanks @jbriggs3676 for letting us know! I will check this level :) 

Hello everyone and thanks @Pummy_Raj We have a great blog here with a guide on what to do if you have lost any of your progress :-) As explained on the bottom of this blog, if you still need personalised help there is a link to contact our fantastic customer care team (we cannot deal with progress/rank issues in the…

How odd! I will see if I can find out anymore information, I guess the main thing would be to clear cache and to make sure you have the latest version of the browser installed too. On Facebook online the version updates should be automatic you are right :) 

Hello! I am sorry at the moment our community is only available in English. We encourage you to write your question again in English, if you can, so that our players can help you. If you need support in another language please see our contact form here. Thanks!