When did the problem first start? In December Are you seeing any error message? No Which make and model is your device? Samsung Galaxy S8 and Samsung Galaxy Tab S2 Operating system version (ie marshmallow, or Lollipop or just the number if you don't know the name) and could you tell us the app version number too. 7.0 on…
This happening on multiple devices, so I know it's not on my side. I also tried all of those things on all devices before. It has gotten to the point that I don't even want to waste my time playing anymore.