JillyJill

Pro Player

Hello Gladys, Thank you for contacting King Care! Every Wednesday is when the updates come out for Candy Crush so you should expect new levels on Wednesdays. Hope this helps! Jilly 

I can see the target score but can't see the bombs. If one bomb goes to zero, you will still lose that level. If you reach your target score and still have bombs left, you can just let time run out as to not trigger anymore moves on the bombs. I'm not sure if this has happened or not but it's just a reminder of a way you…

Hello Gynia, Thank you for contacting King Care! You can try these tips to help you with your game not loading, for now these are the only tips I know. If these don't work I can refer you to a King Care moderator to look into your account.…

Right above where you type your reply are 3 icons, choose the middle icon to upload a picture. Hope this helps you! Jilly 

Hello Maxi, Thank you for contacting King Care! The PC version is always 2 episodes ahead of the mobile version so you will only be at that level on mobile until the update on Wednesday. Hope this helps! Jilly 

Hello Markinho, Thank you for contacting King Care! Unfortunately boosters and lives are stored locally so when you switch devices you will not get them back. Hope this helps! Jilly 

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Hi Heather Leigh, Thank you for contacting King Care! Can you please provide the screenshot you've mentioned? Thank you, Jilly 

Hello lacreammzzy, Thank you for contacting King Care! New levels are released on Wednesdays, so look out tomorrow for new levels to play. As far as others being able to play past 2960 is most likely they are playing on a PC/laptop/computer, the PC version is always 2 episodes ahead of the mobile version. Hope this helps!…

Hello Stevceska Anita, Thank you for contacting King Care! New levels are released on Wednesdays, so look out tomorrow for new levels on your mobile and computer devices. As far as your computer being ahead of your mobile device is because the PC version is always 2 episodes ahead of the mobile version. Hope this helps!…