JillyJill

Pro Player

Comments

  • Hello Joanne, This is a known problem throughout King. Click on the link below as there will be updates there if there is any progress. Thank you for your patience! https://care.king.com/en/candy-crush-soda-saga/level-1245-on-candy-crush-soda-saga-will-not-load-although-i-have-completed-level-1244#entry_85219 Jilly
    in Why won't level 1245 in Candy Crush Soda load? Comment by JillyJill January 2017
  • Hi Ajit Malik, I would suggest that you email King Care through the game as I am unable to look into your account. Go to the homepage of the game click on your settings, (lower left) click on the cogwheel, scroll down to "Contact Us". There, you will find options to choose from pertaining to your issue. You should get a…
    in Payment dome but not recieved goods Comment by JillyJill January 2017
  • Hi QuiMc, Try logging into King.com, I'm pretty sure you needed an email address when first playing CC. The kingdom should have your progress once you login. If this doesn't help, I'll forward your issue onto the King Care team, maybe they can get you back on track. Jilly
    in Desperate CC player hoping to restore levels Comment by JillyJill January 2017
  • Hi gnome66, Has been an issue with many players even I went back to try it and can't see how it is possible to pass this level with 20 moves but this issue has been forwarded to the game studios to be looked into and hopefully updated soon!
    in How can I get passed level 1176 in Candy Crush Soda? Comment by JillyJill January 2017
  • Mary, See Above Answer ^^^ it seemed to have worked for Hatice.
    in Daily Boosters Comment by JillyJill January 2017
  • Hi Edmund, did you try restarting your device after your update? If that doesn't work email them through the game by going to the homepage click on your settings and then click on the cogwheel and then scroll down to contact us they'll be able to get you back on track within 24 hours there are options there once you click…
    in Error after update Comment by JillyJill January 2017
  • Hi Suhas, Did you email them through the game on the home page where your settings are click on your settings then click on your car wheel and then click scroll down to contact us because I'm not sure if you just email them through your regular email to that email address I'm not sure if it's going to get through to King…
    in Can I help you to find bug in candy crush saga? Comment by JillyJill January 2017
  • Was the contest showing before you rebooted your phone that might be the issue once you rebooted the phone and brought it back to normal play and these kind of contests are random and usually a test run on people and it might have just rebooted you to regular play instead of your contest that you had going it may have…
    in I rebooted my phone and can't find my stripped candy contest again... Why? Comment by JillyJill January 2017
  • Hi Sylvie, your best bet is to email King Care through the game, go to your settings, click the cog wheel, scroll down to "contact us". There you will have options to choose from for your specific need. They will be able to look into your account to see what went wrong. Thank you for your patience, Jilly 
    in where are my gold bars? Comment by JillyJill January 2017
  • Hi Betts B, Did you try closing out all games and tabs and then restarting your device? If not please try that and let me know if that works at all. Thanks! Jilly 
    in I just downloaded the newest Ipad update and can no longer click on a level to play. Comment by JillyJill January 2017
Avatar