Comments
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Hi @dbrock591 Welcome to the Candy Crush Friends Community In what way is it not letting you make moves? Can you give more details and perhaps a screenshot so we can understand?
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Hi you mentioned you installed a new game? Boosters are store locally on devices so reinstalling your game would removed them :( If it was not a reinstall and it logged onto a different account try logging out and then back in with your normal account
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@jodi @KimW61Should be fixed now.. see if there is an app update
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I can replicate the issues and have reported. should hear back soon. Clearing cache and reinstall does NOT fix
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I can replicate the issue on android and have reported. Before update on second phone there is a timer after update no timer in quests. Should hear back soon. Clearing cache and reinstall does NOT fix.
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@renatoan I am able to replicate and clearing cache did not fix nor did reinstall. Have reported and will get back to you
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Hi @renatoan The missions screen is it stuck at 1 minute? When did it work last? I got an update today so maybe something went wrong when it installed? If on Android did you try clearing your Cache? That is always what my screen looks like first on for sending lives to friends asking and second one for all friends. Did…
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Hi @Sheey_Zackry Welcome to the Candy Crush Friends Community :) I am sorry you are having an issue logging in. What happens when you try? When were you last able to log in? What is the device you are using? Did you try the troubleshooting in this FAQ and which ones?
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@justina did you have this issues before updating last night? Is it Android or iOS tablet? Did you try clearing the cache? Is the Quest scroll missing or empty? Can you post a screenshot?
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Hello @Laurenjean64 Welcome to the Candy Crush Friends Saga Community! I'm sorry you're experiencing an issue with your purchase. We are unable to access purchase information in the community but you will be able to see the procedure and the right contact form here. Sorry for the inconvenience
