Kevin_

Game Expert

Hi @raed_5455 and welcome to the Community! I am sorry to hear that your progress played while offline does not synch when connecting online. Could you please try these steps in the Connection issues hub depending your device in order to try to correct and prevent it from happening again. Have a sweet day!

https://community.king.com/en/candy-crush-saga/discussion/491073/level-17545 Hi @TinoNL, I am sorry to hear that you are having trouble with level 17545. While I certainly understand and can agree that this level is looking very hard, I would suggest that you make use of the spawned stripped candies and get them as close…

Hi @belinha19 and thank you for joining us in the Community. I understand your disappointment at not being able to participate in Candy Crush All Stars. Firstly, please note All Stars will only be available in the following countries: United Kingdom, United States of America, Brazil, Canada, Germany, France, Italy, the…

https://community.king.com/en/candy-crush-saga/discussion/comment/3289688#Comment_3289688 We love chatting, but please note we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post in English? That way, our friendly community members also participate 😊

Hi @scottd637,I am sorry to hear that you are unable to find your friends in-game. I am afraod that while this game does not currently support a friendship feature that allows you to manually add friends, I will pass on your anticipation and suggestion to our Developers, as I can see how this would improve the overall…

Hi @Jemizme, I understand that you need help with level 3036, could you please let me know if you are facing any issues or what is occurring specifically?

Hi @hushpuppy95, I am sorry to hear that you are not seeing your challenges. Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. However, when these events disappear before they should have, it's usually due to the following reasons: playing offline…

Hi and welcome to the Comunnity! I am sorry to hear that you are having trouble accessing your account. Would you be so kind as to share some additional details? Do you mean that perhaps you forgot your password and you are not getting the email to reset? If so, we will be happy to get you going but could you…

Hi @Mimepat9 and welcome to the Community! I am sorry to hear that you have lost your boosters after change of device. We will be happy to get you going but could you please Contact Support directly so that we can best further support you. Have a sweet day! 

HI @angelabalentine I am sorry to hear that you are having trouble with level 3181. I know how difficult is to be stuck on a level for a long time, I remember playing this level, and it was quite a challenge, so is not easy to overcome! It’s always a mix of luck and skill, so it can take a few tries before finding the…