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Kevin_

Game Expert

Comments

  • Hi, I understand that you are also facing issues at the top levels, so please contact support through the link previously advised so we can best further support.
  • Hi, I am sorry to hear that you are having trouble with updating your game. Would you be so kind as to confirm if you are playing through Facebook or use the Windows app version? Also can you please confirm the make and model of your device and a screenshot of the issue you face.
  • Hi, I am sorry to hear that you are having trouble with completing level 1474 for this long. Would you be so kind as to let me know what trouble are you facing in this level preventing you its completion?
    in eve Comment by Kevin_ February 21
  • Hi @Antonia43, I am sorry to hear that you are unable to make purchases. Could you please let me know what is preventing it? Are you getting any error messages?
  • Hi @Insertnicknamehere, I appreciate that you have pointed out this bug with the score of the reward lounge after the game closes. We really appreciate your input and rest assure that I forwarded your comments as it is really helpful to allow us to improve the game. Thank you and have a nice day!
  • Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and…
    in مرحبا Comment by Kevin_ February 21
  • Hi @Crossfire007, I am sorry to hear that you have lost your progress after playing for this long. We have prepared this guide I can't find my progress in the game – How to retrieve your levels to try to get you back on track, so please check it out! Have a sweet day!
  • Hi, I am sorry to hear that you have lost your saved boosters, we will be happy to get you going but could you please Contact Support directly so that we can best guide you. 
  • Hi, thank you for being a loyal player for this long and I understand that you would like to update your profile picture Facebook connected. In this case, please note that you can update your Facebook profile picture and this will directly update it within your game as well, just keep it may take some time for it to fully…
  • Hi, I am sorry to hear that you hav enot received your purchase. We will be happy to get you going with your purchase but could you please Contact Support directly so that we can best assist you. 

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