Kevin_

Game Expert

Comments

  • Hi @maree1404, I certainly understand that you would like to enjoy some extra useful boosters. Do you have access to any feature/challenges in your game. Usually these ones regularly reward you with certain boosters and even Gold Bars depending on the challenge.
    in gifts Comment by Kevin_ April 3
  • Hi @maha3c, I am sorry to hear that you have encountered this issue on this level and missing bottles to complete it. We usually recommend these steps to make sure that everything is working correctly and try to resolve these issues: *Restart: Force close apps and restart your device. *Updates: Check that you have the…
    in LVL 5605 Comment by Kevin_ April 3
  • Hi @FSC1234, I am sorry to hear that you are having trouble making purchases. From the images, it looks this issues is coming directly from Facebook's platform, could you please try to reach out to them to get some help in resolving this issue. Otherwise you could instead download the Windows app version of the game and…
  • Hi @ladyrebel, I am sorry to hear that you are not having the best experience. Regarding signing in what trouble were you facing as I see you were finally able to. As for the Yeti draw tickets issue, could you please try some steps to ensure everything is working correctly: *Restart: Force close apps and restart your…
    in Yetis draw Comment by Kevin_ April 3
  • Hi @MarilynRules, I am sorry to hear that you are having trouble accessing Ads. We usually recommend these steps to make sure that everything is working correctly: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage…
  • Hi @RevsUZB, I am sorry to hear you are not seeing the Leagues as your friend does. Please note that the game studio usually run test with these features that may cause them not to be available for everyone and perhaps alternate with different challenges instead which is why you are no not seeing the feature while your…
  • Thank you for confirming that. I am guessing that no changes so far right and the feature is still missing. I will make sure to report this with the team so we can look into further and work on future improvements. Thank you very much!
  • Hi @estherl66, It looks you are in fact in the last level available at the moment. Please check out this thread we have prepared so you always know which is the latest level: What is the latest level in Candy Crush Jelly Saga?
    in No new owls Comment by Kevin_ April 1
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in comment faire Comment by Kevin_ April 1
  • Hi, @Jon1968, I am sorry to hear that the level rush feature has gone missing after only two levels. I certainly understand how this affect your enjoyment as you have also faced these other troubles. Could you please help me confirm the game version you have installed? Also what device make & model are you using and what…